Terms & Conditions

Welcome to Prime Time Pieces. By accessing or using our website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

Prime Time Pieces operates this website to provide customers with watches and related products.

By using our website, you confirm that the information you provide is accurate and complete and that you agree to these Terms & Conditions.

We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, and prices displayed on our website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen settings.

  • Minor differences between product images and the actual product may occur.

  • Product availability may change without notice.

  • We reserve the right to correct any errors in product information or pricing.

3. Prices & Payment

All prices displayed on the website are in Bangladeshi Taka (BDT) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

An order is considered confirmed once the required payment or applicable order confirmation process has been completed.

If a pricing or product information error occurs, we reserve the right to cancel the affected order and notify the customer.

4. Order Placement & Confirmation

When you place an order, you agree to provide accurate information, including:

  • Full name

  • Delivery address

  • Phone number

  • Email address, where applicable

We may contact you by phone or message to confirm your order before dispatch.

We reserve the right to cancel or refuse an order in certain situations, including suspected fraudulent activity, incorrect information, product unavailability, or pricing errors.

5. Cash on Delivery

For Cash on Delivery (COD) orders, customers are expected to receive the order at the provided delivery address and pay the applicable amount upon delivery.

Repeated refusal of confirmed orders may result in restrictions on future COD orders.

6. Shipping & Delivery

We aim to dispatch confirmed orders within the estimated processing time displayed on the website.

Delivery times may vary depending on:

  • Delivery location

  • Courier service

  • Weather conditions

  • Public holidays

  • Unexpected logistical delays

Prime Time Pieces is not responsible for delays caused by third-party courier services or circumstances beyond our reasonable control.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Refund & Return Policy.

Customers should review the Refund & Return Policy before placing an order.

Products returned without following the applicable return procedure may not be accepted.

8. Product Care & Warranty

Customers are responsible for using and caring for their watches properly.

Damage resulting from misuse, accidents, unauthorized modifications, physical damage, improper handling, or exposure to conditions not supported by the product may not be covered by any applicable warranty.

Any warranty provided for a specific product will be stated on the relevant product page or communicated to the customer.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our website or systems.

  • Copy, reproduce, or redistribute website content without permission.

  • Upload malicious software, viruses, or harmful code.

  • Interfere with the normal operation or security of the website.

We reserve the right to restrict or terminate access to the website if these terms are violated.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Text

  • Graphics

  • Website design

  • Videos

is owned by or licensed to Prime Time Pieces unless otherwise stated.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, hosting providers, analytics services, or other service providers.

We are not responsible for the independent policies, actions, or technical issues of third-party services.

12. Limitation of Liability

Prime Time Pieces will make reasonable efforts to provide accurate information and reliable services.

However, we are not responsible for losses, delays, or damages caused by circumstances beyond our reasonable control, including courier delays, technical failures, natural disasters, or third-party service interruptions.

13. Privacy

Any personal information collected through our website will be handled according to our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

14. Changes to These Terms

Prime Time Pieces reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective once they are published on this page.

Customers are encouraged to review this page periodically for updates.

15. Contact Us

If you have any questions regarding these Terms & Conditions, returns, orders, or other website-related matters, please contact us through the contact information provided on our website.

Prime Time Pieces
Last Updated: September 2026